“Nearly 90% of the workstations our partners manage run Microsoft operating software, and Microsoft 365 is the productivity suite most of them use. In a prepared statement about the Microsoft relationship, SolarWinds MSP Group VP of Products Mav Turner said: Mav Turner, group VP of product, SolarWinds MSP Also, SolarWinds MSP did not mention which PSA platforms will be supported, though it’s a reasonably safe bet the integrations will span at least ConnectWise Manage and Datto Autotask PSA. Those capabilities are expected to debut “later this year,” though an exact 2020 rollout date was not disclosed. The bottom line: MSPs that deploy subscription plans such as Microsoft 365 Business Premium will be able to discover devices managed by Intune and monitor those devices from within the N-central or RMM dashboards, the two firms assert.
Also, MSPs will also be able to receive notifications and alerts for all devices and pass those alerts to their professional service automation (PSA) solution, the companies say.Specifically, the SolarWinds dashboards will provide a single view of devices managed by Microsoft Intune, a cloud-based management platform.Microsoft 365 capabilities will surface in SolarWinds N-central and RMM, two platforms that thousands of MSPs use to remotely manage and monitor customer systems.Key developments from the partnership will include: The RMM (remote monitoring and management) integration news surfaces during the Microsoft Inspire 2020 virtual partner conference. SolarWinds MSP and Microsoft are integrating their various monitoring technologies to simplify life for managed IT services providers (MSPs).